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Shopping FAQs

Order

How do I place an order?

What size should I get?

Payment

What are your payment methods?

What is the currency of the store? Can I pay in another currency?

How do I apply a discount code?

Modification

Can I change my order?

Can I change my shipping address?

Shipping FAQs

General

Where are your items shipped from?

How long do I wait until my order is sent out?

When will I receive my items after I place an order?

What if I receive a damaged or defective item?

Tracking

How do I know if my items have been shipped or not?

How do I track my order?

I tracked down my order and the status says Return to Sender, what should I do?

The tracking site says Delivered but I haven’t received my order yet.